The burden of screening
Because communications services and capabilities are constantly changing, any cloud solution must be carrier or solution agnostic: we call […]
Because communications services and capabilities are constantly changing, any cloud solution must be carrier or solution agnostic: we call […]
Most companies have moved to the cloud, 50% are using on-premises solutions. A hybrid contact center is one where part
However, once the cloud architecture is in place, contact centers will be able to replace older platforms or update with