However, once the cloud architecture is in place, contact centers will be able to replace older platforms or update with minimal disruption. Moving to a cloud architecture can reduce the pain of network management while providing
unlimited scalability
as contact center capacity Ukraine Mobile Number List increases. It also provides a better migration path, strategically moving individual network elements to the cloud or staying on-premises for cloud-to-terrestrial or hybrid cloud processing.
In addition, contact
centers may retire outdated and Brazil Phone Number List underutilized systems over time to save on contracts while delivering newer capabilities through rapid deployment or service. In the 2018 Future of Contact Center report, while
