What are the main risks of the freemium model?

The main risk of freemium is not justifying the investment in the business. This can happen for several reasons, but mainly due to the factors we list below.

Attracting bad fit clients

The first and biggest problem with canada phone number list freemium is that the model has the

potential risk of attracting bad fit clients, those who do not correspond to your strategy because they

have characteristics, expectations and needs different from those identified in your persona.

When a company offers something for free, many users may accept the offer simply because of that

feature and not because the product or service can satisfy any specific need.

This event does not justify the qualification of leads, since no investment will have a return, no matter

how large or effective it is, if the client does not fit the company.

In the long term, the biggest problem with the strategy will be not generating a source of income that

guarantees the sustainability of the business. Even if the user base is large, the number of potential

customers who will move through the conversion funnel may not be enough.

Making the business unsustainable

With bad-fit clients or an inefficient never sought advice about their mental health online strategy for

convincing customers to convert, the company is likely to become an unsustainable business.

Sustainability is related to building a company capable of generating income to meet its financial obligations and grow.

Therefore, it is necessary to take into account all the features and arguments that will make users

switch from freemium to premium, since, as we said before, some features are more effective in

making users see value in a deeper experience.

When the freemium model is used in a corporate environment, for example, it produces a

decentralization of use that is difficult or almost impossible to convert into the consolidation of a

more robust, but paid, product or service.

There are other ways to monetize a product or service without the user paying for it, however, most of

them are related to compromising the user experience.

So there is a fine line between harming the experience of freemium users with little potential to go

premium and keeping the business sustainable, especially since if the use of the item, even for free, is

not good enough to generate high satisfaction rates, this business will already be compromised anyway.

 

How to implement and manage this business model?

To minimize these risks, you need  cnb directory to be precise. List all your features and select the most attractive ones to add to the premium plan. However, when choosing these features, make sure that the plan actually has usability and solves the customer’s problem.

Based on user characteristics and their main desires -analyzed based on the use of the product or service-, it identifies recurring demands and potentialities that would be essential for the freemium model, but are only available in the premium model.

A great metric for segmenting leads with qualifying potential is usage rate. Whether daily or weekly, define the minimum and maximum frequency of usage until the freemium model no longer meets usage expectations or the quality needed for a good experience.

Over time, as your user base grows, you need to maintain a viable conversion rate, and this also depends on the period in which users use the products and services offered. Newer users also tend to see less value in the consumer experience, making them harder to convert.

Features should be balanced so that there is clear value in the premium product and that the value is tangible to the user. Make sure that any limits imposed on the freemium system are reasonable so as not to irreparably harm the customer experience.

The freemium model should be limited, while the premium model should be extremely scalable. Finally, pay close attention to the satisfaction of your already converted customer. This can help the premium product or service go viral, through recommendations and organic advertising that usually occurs in the app store itself or on the channel where the product or service was made available.

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